Important Notes About Online Scheduling:
Due to demand, Luminere is now accepting appointment by referral only. When inquiring for an appointment, please provide your referral information. Thank you and we look forward to continuing in providing our patrons with our very best.
We do our best to accommodate every appointment request, however sometimes an appointment may have already been booked even if it appears online. Please wait for our confirmation before scheduling it on your calendar to ensure a firm appointment. Should there need to be a change in appointment day or time, which may occur, you will be notified as soon as possible.
Confirmations of your appointment are automatically sent via email to the address you've provided. Sometimes this email falls into bulk folders. Nonetheless, the appointment still has been scheduled regardless of whether you receive courtesy email confirmation. If you do not receive confirmation, it is still your responsibility to follow up about your appointment request. Otherwise you may be subject to cancellation fees.
All forms of payment are accepted but checks.
Cancellation Policy & Late Arrivals
Please note the 48 hour Cancellation Policy. If you must cancel your appointment, all guests are asked to call 224-420-2784 at least 48 hours before the scheduled appointment time to avoid a cancellation fee. All appointments not cancelled prior to this will incur a charge for the full session fee. Neither texts, emails, nor telegrams are accepted for cancellation of an appointment.
The cancellation policy will remain in effect for all promotional offers without exception regardless of any prepayment. The cancellation and late arrival fee is the cost of the services before promotional pricing, which also includes our Signature Promotions.
In order for practitioners to practice their work with integrity and so that you may receive the full benefits of your session, we ask that all guests arrive on time. Any guest arriving 10 minutes or more past their scheduled appointment time will be considered late, the appointment will be cancelled and you will be assessed with the full session fee.
The cancellation policy still applies, please see above. If arriving late or cancelling your appointment within 48 hours, pre-paid/package sessions are charged at full.
Luminere has personally designed each service to nourish the mind, body and spirit. Thank you for letting us be participants in a positive shift in your wellbeing.